Scanner manufacturers develop software specifically for these products to reduce the likelihood of problems. If the problems recur when you scan into another application, then contact the scanner manufacturer. Scan the document. Contact the scanner manufacturer to obtain the latest driver.
Then, restart Windows, and then install the latest scanner driver according to the manufacturer's instructions. Some applications can cause system errors or freezes when running concurrently with Adobe Acrobat. Before starting Acrobat, disable other applications, including startup items items that start automatically with Windows. Scanning into Acrobat in some color modes can cause problems when using certain scanners.
For instructions on scanning into Acrobat using a different color mode, see the documentation included with the scanner. If the scanned image is clipped or has the wrong dimensions, then specify the image size in the preview panel for the scanner software. For instructions on specifying the image size, see the documentation included with the scanner. If you've successfully scanned into Acrobat before, then your user account could be corrupted, causing problems when you scan.
Create a user account with administrative privileges, and then log in to Windows using the new account. Switch the User Interface option to Show Scanner's Native Interface and select the page size from scanner application. If the image comes out negative example, white paper becomes black , then select Invert Black and White Images in the Scanner Options. Attempt to make the PDF again. To fix the problem, try the steps below in the order. After each step, check whether the problem is resolved; if not, follow the next step.
Scanner drivers are software programs that tell computers how to run and communicate with a scanner. Installing scanner drivers is an essential step in setting up a working scanner. In those scenarios, all the scanner operations can be accessed by the available driver.
Here's how to get it:. Legal Notices Online Privacy Policy. Troubleshoot scanner issues when scanning using Acrobat Search. Filter by: All Common error messages while scanning Correcting page size when scanning Negative image while scanning Error: Scanner not recognized Error: Scanner driver not found or invalid Error: Could not connect to the scanner. Common error messages while scanning. General troubleshooting tasks.
Verify that the scanner works by scanning in another application. Install the latest scanner driver. I just spoke with HP and was told to download the Acrobat Reader. I am a signing agent and have a HP laser printer. I was told that I could print letter and legal simultaneously, but it only recognizes one size at a time. If a document has both letter and legal sizes, I need it to recognize which size to print. Show only Search instead for. Did you mean:. Home Acrobat Discussions How to scan legal size document to legal size pdf?
How to scan legal size document to legal size pdf? Alternatively, is there a way in Acrobat to force the scanned legal size into a letter size pdf?
Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. Jump to latest reply. What I have on each of the legal size paper is two pages from a copied book. I will work on separating the pages in the pdf later, but for now I just want to legal size scan to appear as a legal size page in the pdf. It appears as a default letter size, but is there a way to change to default size in the pdf?
Thank you. Before your reply, this worked: 1. Open Acrobat 2. Create from scanner 3. Configure presets 4. Input — choose legal size. Now the legal scan appears as a legal size pdf page. Next task: since this is a two page book scan, I would like to separate the two pages into one so that I have sequentially numbered pdf pages instead of two on one page. Any suggestions?
In Response To haynes16B8. Ummm, that's why I suggested you scan one page and then the other. Hope that helps,. Good luck on that aspect. But as you can see I am a neophyte on this, but learning. But now when I open custom presents the option for legal size is now gone, and when I enter the paper size as custom, 14 in, I get this message: "The value must be between 0.
That did not appear before -- legal size was an option.
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